Privacy Policy

H Logistics doo undertakes to protect the privacy of all our customers.

With this statement, we commit to protecting the privacy of our website users, customers, and visitors and the security of the personal information they provide to us through the website.

This notice describes the type of information we may collect from you when you visit our website and explains how we use that information and the steps we take to protect it. The notice also describes the choices you have regarding the collection and use of your information when you visit our website.

WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT?

In general, you can visit our website without disclosing any personal information about yourself. We do not collect any personal information about you (such as your name and contact details) when you visit this website, unless you voluntarily submit your information using one of the available forms for a specific purpose (contact form, registration form, purchase form, newsletter subscription form) and thereby give your consent to the collection and use of your personal information for the aforementioned purposes.

All personal data is used solely for the purposes for which it was collected and for which consent was given. Consent to the processing of personal data can be given by persons aged 16 or over, while for persons under 16, consent can be given by a parent or guardian. Purchases can only be made by persons aged 16 or over.

We will not make the collected data available to unauthorized third parties in any way, except for legally prescribed purposes.

All data is deleted after the purpose for which it was collected ceases, i.e. upon termination of the contractual relationship, and at the latest upon the expiration of all legal obligations related to the storage of personal data.

Here are additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:

PROVISION OF INFORMATION BY GOOGLE INC.

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and cookie data, for a number of purposes, such as improving our business through feedback.

The information is shared with Google on an anonymous basis. To learn more about what information Google collects, how it uses that information, and how to control the information sent to Google, see Google's privacy policy partner page.

You can opt out of Google Analytics by installing the following browser add-on: https://tools.google.com/dlpage/gaoptout

FACEBOOK PIXEL / CONVERSION TRACKING

With your permission, our website uses Facebook's conversion tracking pixel. This allows us to track your movements when you click on a Facebook ad and monitor the effectiveness of Facebook ads for statistical and market research purposes.

The data we collect is completely anonymous. However, the collected data is stored and processed by Facebook (in accordance with their data use policy, which you can find at the following link: https://www.facebook.com/about/privacy/ ).

Facebook Conversion Tracking allows Facebook and its partners to show you ads on and off Facebook. A cookie will be stored on your computer for this purpose. (If you wish to withdraw your consent, please visit the link: https://www.facebook.com/ads/website_custom_audiences/ )

ACCOUNTING

We share information with our accountants for tax purposes. For example, we share the invoices we issue and receive with our accountants for the purpose of completing tax returns and year-end accounts.

TYPES OF PERSONAL DATA PROCESSED

Personal data collected through the contact form are: first and last name and e-mail, and additionally, if specified: address, city and postal code, telephone number, company.

Personal data collected based on your newsletter subscription is: e-mail address.

Personal data collected based on the registration form and purchase form: country, first and last name, company name, email, address, apartment floor, etc., city and postal code, telephone number.

INFORMATION AUTOMATICALLY COLLECTED ON OUR WEBSITE

We automatically collect information in server log files, such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to operate our websites and our technical solutions, to understand how visitors navigate our website and services, and to improve your experience while using our websites and services.

RESPONDENT'S RIGHTS:

We provide the conditions for you to decide on the processing of your personal data. First of all, we provide you with the following rights:

RIGHT TO ACCESS DATA

You have the right to request confirmation of whether we are processing your data and, if so, to obtain access to that data. In the event that we process a large amount of data related to you, we may ask you to specify your request for the delivery of certain specific groups of data that we process about you, e.g. Your order number.

RIGHT TO CORRECTION

If you notice that we are processing inaccurate or incomplete data about you, or if you want to change it, you have the right to request correction or completion of incomplete personal data.

In order to ensure that we always process only accurate personal data about you, it is necessary that you notify us of any changes to your personal data without delay.

RIGHT TO DELETION ("RIGHT TO BE FORGOTTEN")

Deletion of personal data may be requested, for example, if you have withdrawn your consent to the processing of your individual data, when your personal data is being processed unlawfully, or when your data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

However, please note that we will not be able to delete your data if it is necessary to fulfill legal obligations, contractual obligations and other legal bases from the General Data Protection Regulation.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to obtain restriction of the processing of your personal data, which can be requested, for example, if you have filed an objection to the processing of the data, you doubt the accuracy of the personal data being processed or the lawfulness of their processing, but you do not want the data to be deleted, or you still need it to exercise legal claims.

RIGHT TO DATA PORTABILITY

If the processing is based on your consent or is carried out for the purpose of performing a contract concluded with you and is carried out by automated means, you have the right to receive your personal data that we have obtained from you.

If you request, we will transfer your personal data directly to another controller, if technically feasible.

RIGHT TO OBJECT

At any time, given your particular situation, you are entitled to object to the processing of personal data relating to you, for which reason we will restrict the processing of such data.

We will also delete the aforementioned data and stop processing it, unless we prove that there are justified and justified legal grounds for retaining it.

In addition, you have the right to object at any time to the processing of your personal data for direct marketing purposes.

After submitting an objection, your personal data will no longer be processed for the stated purpose.

RIGHT TO COMPLAINT TO THE SUPERVISORY BODY

If you believe that the processing of your personal data is in violation of the General Data Protection Regulation, you have the right to file a complaint with the competent supervisory authority.

For the territory of the Republic of Croatia, the supervisory authority is the Personal Data Protection Agency, with its registered office at: Martićeva ulica 14, 10000 Zagreb, Croatia, website: http://azop.hr/ , phone: +385 1 4609 000.

RIGHT TO WITHDRAW CONSENT

If the processing of your personal data is based on your consent, you have the right to withdraw it at any time, without any consequences.

Electronically to the e-mail address: matija.mihalj@gmail.com
by mail to the address H Logistics doo , Ante Starčevića 83 , 31400 Đakovo

Note – when submitting a request, identification of the applicant is required. The reason is to protect you as the owner of your personal data.

SECURITY OF YOUR PERSONAL DATA

We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful processing and from accidental loss, destruction or damage.

When providing your personal information through our website, this information is sent over the internet securely using high-quality encryption and stored on our secure servers located in the EU.

We care about the safety of children and believe that minors cannot make their own decisions about using our products. We encourage parents to make decisions for them.

By preventing persons under the age of 16 from placing orders, we protect minors from unauthorized use of information society services.

RESOLVING DISPUTES OR ADDITIONAL QUESTIONS:

In order to resolve possible misunderstandings or ask additional questions, please use the phone number +385 99 4876 544 or e-mail matija.mihalj@gmail.com

CONTACT:

For any additional questions you can contact us at:

H Logistics doo
Ante Starčevića 83,
31400, Djakovo
OIB: 45184983621
MBS: 030238758

Phone: +385 99 4876 544

E-mail: matija.mihalj@gmail.com