Any use of the website www.hlogistics.hr and other websites owned by H Logistics doo is subject to the terms of use set out below. Documents, information and content from the website www.hlogistics.hr (and/or from other websites owned by H Logistics doo) may not be copied, except for personal use and other non-commercial purposes, with mandatory respect for copyright and other intellectual property rights (as well as all other legal restrictions). Any copying, reproduction or distribution of documents, information and content from this website is permitted only with the express permission of H Logistics doo
PRIVACY AND GENERAL TERMS AND CONDITIONS of the company H Logistics doo from Đakovo, Ante Starčevića 83, OIB: 45184983621.
ABOUT TRADE
H Logistics doo
Ante Starčevića 83,
31400, Djakovo
OIB: 45184983621
MBS: 030238758
Registration: Commercial Court in Osijek, Tt-19/1042-4, amount of the company's share capital: 20,000 kn, fully paid in cash.
Business account: ZAGREBAČKA BANKA dd IBAN: HR0923600001300185492
Founders of the company: Matija Mihalj, Mislav Mihalj
Contact e-mail: matija.mihalj@gmail.com
The website www.hlogistics.hr can be used for private purposes without a fee, subject to the conditions and rules of use. By using the web store www.hlogistics.hr (online store), you agree to comply with the stated rules and conditions.
REGISTRATION
Registration is not required to make a purchase through the web store www.hlogistics.hr . If you do not want to enter delivery and payment information every time, quick registration is recommended. It is enough to enter a valid e-mail address, personal information (name, surname, address, postal code, city, phone number) and an arbitrary password to access your user account. It is recommended to use a combination of characters, i.e. upper and lower case letters.
After entering this information, complete the registration by clicking on the "Register" field. Your user account remains registered in the system, and you can access it by entering your username and password on the "Login" page. For each subsequent purchase, you only need to log in with your username and password.
In case you have forgotten your password, select "Forgot your password?" on the same page. Here, leave your email address you registered with and the system will automatically send you a link to reset your password. You can change it later in your account settings.
RECEIVING ORDERS
You order goods via an electronic form. The web store is always open for orders and there are no working hours for orders. Orders are processed on weekdays from 10:00 to 16:00. The buyer needs to fill out a "Profile with basic data" for payment and delivery of the desired products, and will be notified of the completed order via e-mail.
For the product you want to buy, click "Add to Cart". In the cart, you can select quantities or cancel the purchase. After selecting the desired items, click on the cart and select "Checkout". On the checkout page, fill in your details, select the delivery method, then the payment method and select "Order". A notification of a successful purchase will be sent to your email address.
H Logistics doo undertakes to deliver all ordered products that are in stock at the time of delivery. If H Logistics doo is unable to deliver any of the ordered products, it will contact the customer by phone or e-mail. All other ordered products will be delivered.
INTELLECTUAL PROPERTY
The content of the web store www.hlogistics.hr is protected and H Logistics doo has the exclusive right to use it. For any commercial use of content from www.hlogistics.hr , you must first contact the e-mail address matija.mihalj@gmail.com .
Notifications pursuant to Article 57 of the Consumer Protection Act:
Information about the main features of the product that the customer intends to purchase is included with each product, and a detailed product description can be found by selecting the "Read more" option.
The seller is the company H Logistics doo from Đakovo, Ante Starčevića 83, OIB: 45184983621, matija.mihalj@gmail.com , +385 99 4876 544.
Information on the retail price of the goods can be found with each product, and information on the costs of transportation, delivery or postal services, or that these costs may be charged if they cannot be reasonably calculated in advance, is described in the "Payment and Delivery" section.
Information about payment terms, delivery terms and delivery time can be found in the "Payment and delivery" section.
Information on how to resolve consumer complaints from the merchant can be found in the "Returns and Complaints" section.
The "Returns and Complaints" section contains the following information and additional clarifications regarding:
- information on the conditions, deadlines and procedure for exercising the right to unilaterally terminate the contract, and a form for unilaterally terminating the contract in accordance with Article 74, paragraph 1 of the Consumer Protection Act.
- information about the fact that the buyer bears the costs of returning the goods in the event that he exercises his right to unilaterally terminate the contract under Article 72 of the Consumer Protection Act, or about the costs of returning the goods in the event that, in the case of a distance contract, the goods cannot be returned due to their nature, and the goods cannot be returned by mail in the usual manner.
- information about the fact that, in the event of exercising the right to unilaterally terminate the contract under Article 72 of the Consumer Protection Act, after submitting a request pursuant to Article 64 or Article 70 of the Consumer Protection Act, the buyer will be obliged to pay the trader a proportionate part of the price in accordance with Article 77, paragraph 7 of the Consumer Protection Act.
- information about the fact that the buyer cannot exercise the right to unilaterally terminate the contract under Article 72 of the Consumer Protection Act in cases where this right is excluded pursuant to Article 79 of the Consumer Protection Act, or about the conditions under which the consumer loses the right to unilaterally terminate the contract.
The seller is liable for material defects of the goods in accordance with relevant positive regulations.
The mechanisms for out-of-court dispute resolution are as follows: in the event of a dispute between a consumer and a trader, a request may be submitted to the Court of Honour of the Croatian Chamber of Economy, the Court of Honour of the Croatian Chamber of Trades and Crafts, or a proposal for mediation in mediation centres. The procedure before the courts of honour is carried out in accordance with the Regulations on the Court of Honour of the Croatian Chamber of Economy and the Regulations on the Court of Honour of the Croatian Chamber of Trades and Crafts, which stipulate that the members of the councils of these courts, in addition to independent legal experts and representatives of traders, also include consumer representatives. Mediation before mediation centres is carried out in accordance with the provisions of the Mediation Act and in accordance with the Regulation on Mediation of the Mediation Centre.
